RETURN POLICY
1. Return Validity Rule All valid return applications must be filed within 30 days from the confirmed delivery date recorded by parcel tracking system.
2. Item Acceptance Criteria Returned goods must be in resalable condition: complete original packing, intact brand tags, no artificial damage, no secondary usage, full matched accessories included.
3. Non-Returnable Classification Hygiene-related articles, customized engraved products, clearance marked inventory, disassembled electronic components.
We abide by standardized after-sales rules and treat every customer request with equal professionalism and courtesy.